Returns & Exchanges
My goal is that my collectors will have joy and peace of mind through the buying process! To that end, I strive to be as clear and transparent as possible. Please read listing descriptions carefully before purchase. Each product and original piece of art is photographed as honestly and clearly as possible to help you assess color and what would look best in your space. If you have concerns about color variance due to technology, or other questions and concerns, please contact me before you place an order so I can best help you.
All sales are final, except in situations of damage to art prints due to the mail system. These are handled on a case-by-case basis. If you do have an issue with your order, please send an email with photos describing your problem to email@example.com and I will do my best to help you.
Hope Helms Studio is not ultimately liable for any mishandling or failed delivery by the shipping service (USPS or UPS, domestically or internationally), and is not liable for any damage incurred post-delivery.
Every painting, order, and commission is handled with love and care. I do my best to package your order so it arrives safely, and will delay shipment in inclement weather if water damage is a concern. Quality is of utmost importance to me, and quality checks are done before packages are sent out.